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FREQUENTLY ASKED QUESTIONS
Find quick answers to common questions about our photography services, booking process, and project delivery.
MSR Production is a creative agency specializing in high-quality professional photography. Our core services include:
• Real Estate & Architectural Photography: Residential listings, rental homes (Airbnb/VRBO), and commercial spaces.
• Commercial & Industrial Photography: Corporate branding, heavy machinery, and infrastructure.
• Automotive Photography: Classic cars and luxury vehicle listings.
• Specialty Services: 360 virtual tours, Google Street View, product photography, and restaurant/food menu imagery.
Professional Photography Across Northern Virginia, DC, and Maryland
At MSR Production, we bring the studio to you. Whether you are listing a luxury estate in McLean, showcasing a classic car in Loudoun County, or needing updated menu photography for a restaurant in Washington, D.C., we provide premium, magazine-quality visuals that drive results.
Core Service Locations
We provide on-site professional photography and 360 virtual tours throughout the following areas:
• Northern Virginia: Arlington, Alexandria, Fairfax, Reston, Ashburn, Leesburg, Tysons Corner, and Vienna.
• District of Columbia: All NW, NE, and Capitol Hill neighborhoods.
• Maryland: Bethesda, Silver Spring, Chevy Chase, and Potomac.
Don’t see your city? We frequently travel for architectural and commercial projects. Contact us today (https://www.google.com/search?q=https://msrproduction.com/contact)to see if we can accommodate your location.
Why Choose MSR Production for Local Visuals?
• Local Knowledge: We understand the unique architectural styles of the DMV—from historic Alexandria row houses to modern Ashburn tech corridors. We know how to light and frame these spaces for maximum impact.
• Fast Local Turnaround: Because we are based in Northern Virginia, we can often offer flexible scheduling and rapid delivery for local real estate agents and businesses.
• Google Street View: We help area businesses improve their "near me" search rankings by providing high-quality Google Street View and 360 Virtual Tours.
We work with a diverse range of clients including real estate agents, Airbnb hosts, architects, interior designers, automotive collectors, and business owners looking to elevate their brand’s visual presence.
Real estate virtual tours have become a cornerstone of modern property marketing, providing significant advantages for sellers, agents, and buyers. Recent research indicates that listings with 3D tours can shorten time on the market from 34 days to just 19 days—a nearly 45% decrease.
Key Benefits for Sellers & Agents
• Faster Sales & Increased Visibility: Properties with virtual tours receive up to 118% more online views and sell significantly faster than those without immersive visuals.
• Higher Quality Leads: Virtual tours act as a pre-screening tool. Prospective buyers can explore the layout and dimensions before requesting an in-person visit, reducing "unfruitful" showings and saving everyone time.
• SEO & Online Engagement: Interactive content like 360-degree tours increases dwell time (how long a user stays on your page) and reduces bounce rates. Search engines like Google reward this high engagement with better rankings in local search results.
• Global Reach: Virtual tours allow out-of-town or international buyers to tour a home thoroughly without traveling, making your property accessible to a much broader audience.
• Enhanced Customer Experience:
Provides a realistic, 360-degree view of a space, allowing customers to virtually "walk through" a facility, office, or property, which can lead to a more positive perception and increased interest.
• Increased Click-Through Rates (CTR):
According to a study by Google, businesses with a virtual tour are twice as likely to generate interest. Users are more likely to click on a business listing that includes a virtual tour, leading to higher click-through rates.
• Higher Engagement and Longer Time Spent:
Virtual tours can increase user engagement on a business's Google My Business (GMB) listing. Studies have shown that listings with virtual tours receive more interaction and result in users spending more time exploring the content.
• Improved Conversion Rates:
Businesses that provide virtual tours often experience higher conversion rates. Potential customers who have already seen the inside of a business through a virtual tour are more likely to convert into actual customers when they visit in person.
• Positive Impact on Local SEO:
Google considers user engagement and interaction with a GMB listing as a factor in local search rankings. A well-optimized and engaging virtual tour can positively impact a business's local search visibility, leading to higher rankings.
• Enhanced Brand Perception:
Virtual tours contribute to a positive brand image and perception. Businesses that invest in technology and provide an immersive online experience are often viewed as modern, customer-centric, and forward-thinking.
• Increased Customer Confidence:
Potential customers gain more confidence in a business when they can virtually explore its premises. This is especially true for industries where trust is crucial, such as real estate, hospitality, and retail.
• Social Media Sharing and Word of Mouth:
Engaging virtual tours are likely to be shared on social media platforms, leading to increased brand exposure through word of mouth. Users who have a positive virtual experience are more likely to recommend the business to their social circles.
• Differentiation and Competitive Edge:
Businesses that embrace virtual tours stand out from competitors who may not have adopted this technology. This differentiation can be a significant advantage in attracting customers who are looking for innovative and interactive online experiences.
• Time and Cost Savings:
Eliminates the need for physical visits for initial exploration, saving both customer and business time and resources.
• Build trust and credibility:
A high-quality virtual tour demonstrates professionalism and transparency, which can build trust with potential customers.
Booking is simple! You can click the "Book Online" or "Schedule Now" buttons on our website to select your service and preferred time. If the available time slots are not suitable with your schedule then you can also contact us directly at contact@msrproduction.com (mailto:contact@msrproduction.com)or call us at +1 571 577 2808.
We understand that the industries we serve move fast. While specific times vary by project size, we strive for a quick turnaround to ensure your listings or marketing materials are ready when you need them. Most real estate photos are typically delivered within 24–48 hours. However, delivery timelines may be extended based on project complexity, volume of media, or extensive post-production requirements. Urgent, same-day delivery may be requested for an additional "Expedited Processing Fee," subject to the Company’s current availability.
While we focus on the photography, our photographers have a keen eye for detail and may assist with minor staging adjustments during the shoot to ensure each room or product looks its absolute best.
Once your high-resolution images have been finalized, they will be available for download through a secure online gallery. Following the processing of your payment, you will receive a unique PIN to access and save your files. Please note that while the online previews include a watermark, your downloaded images will be fully high-resolution and watermark-free.
Yes! We provide immersive 360 virtual tours and Google Street View services, which are excellent for increasing online engagement and giving potential customers a "walk-through" experience of your space.
We’re happy to offer three months of complimentary hosting for all new real estate listings to help you get started. After this initial period, hosting will continue at a flat rate of $30 per month per tour.
For our specialized services—including Matterport, QR-based solutions, and website-integrated tours for commercial or business locations—pricing is tailored to the specific scale, platform, and complexity of your project.
We’d love to help you find the best fit for your needs!
For a detailed breakdown or a custom quote, please feel free to reach out to us at contact@msrproduction.com (mailto:contact@msrproduction.com)or give us a call at 571-577-2808.
You can view our standard rates by visiting the Pricing section of our website. For custom commercial projects or large-scale industrial shoots, please contact us for a tailored quote.
We love unique projects! Please reach out via our Contact Us page, email us at contact@msrproduction.com,(mailto:contact@msrproduction.com) or give us a call at +1 571 577 2808 to discuss your specific needs.
We strive for complete pricing transparency. Beyond our standard project rates, here are the few instances where additional charges may apply:
• Travel & Logistics: Our services include the first 30 miles of travel at no cost. For locations beyond this radius, a fee of $1.00 per mile will be applied. Any parking fees incurred during the session will also be added to the final invoice.
• Payment & Service Fees: To cover secure digital payment processing (2.9% + $0.60) and administrative service costs (2.1%), a total handling fee of 5% + $0.60 is included on each invoice.
• Extended Hosting: Real estate virtual tours include three months of complimentary hosting. After this period, hosting can be maintained at a flat rate of $30 per month.
Real Estate Photography: Home Prep Guide
A quick checklist to ensure your home looks its absolute best for the camera.
1. The "Big Three" Basics
• Clear the Air: Turn off all ceiling fans.
• Light it Up: Turn on all interior lights and lamps.
• Let the Sun In: Open all blinds, shutters, and curtains fully.
2. Exterior & Curb Appeal
• Clear the Driveway: Move all vehicles away from the front of the property.
• Hide the Mess: Put trash cans, garden hoses, and tools in the garage.
• Landscaping: Mow the lawn and clear away stray leaves or debris.
• Pool/Spa: Remove covers and cleaning vacuums; ensure the water is clear.
3. Kitchen & Dining
• Clear the Counters: Hide the toaster, coffee maker, and knife blocks.
• The Fridge: Remove all magnets, photos, and calendars.
• The Sink: Hide sponges, soaps, and drying racks.
• Tableware: Ensure the dining table is either empty or professionally "staged."
4. Living & Common Areas
• De-Clutter: Hide remotes, magazines, and excessive toys.
• Cables: Tuck away or hide visible power strips and charging cables.
• Personal Touch: Remove family photos and highly personal items.
• Floors: Remove all small rugs/mats to show off the floor space.
5. Bedrooms & Bathrooms
• The Bed: Make the bed with crisp, wrinkle-free linens and fluffed pillows.
• Under-bed Storage: Ensure nothing is visible under the bed frame.
• Bathroom Counters: Clear everything (toothbrushes, soaps, medications).
• Shower/Tub: Remove all bottles and loofahs.
• The Toilet: Close all toilet lids.
Pro Tip: Your home will feel much larger in photos if the floors and countertops are as visible as possible. When in doubt, "hide it out" (in a closet or the garage).
A Guide to Getting Auction-Grade Results with MSR Production
To capture the true essence of your build or classic car, preparation is key. Follow these steps to ensure your vehicle is "camera-ready" before our session begins.
1. Professional Detailing is Highly Recommended
A standard car wash usually isn't enough for high-end photography. We recommend a full professional detail including:
• Exterior: A deep wash and high-quality wax or ceramic coating to make the paint pop.
• Interior: Deep clean the carpets, wipe down all surfaces, and treat leather.
• Engine Bay: For classic or performance cars, ensure the engine bay is degreased and wiped down, as we will likely take "heart of the machine" shots.
2. The "Mirror" Finish (Glass & Chrome)
The camera picks up every fingerprint and streak.
• Glass: Clean all windows (inside and out) with a streak-free cleaner.
• Chrome/Trim: Polish any chrome or metal accents to remove water spots or oxidation.
• Mirrors: Ensure side mirrors and rearview mirrors are spotless.
3. Wheels and Tires
This is often the most overlooked part of a shoot.
• Tire Shine: Apply a matte or satin tire dressing. Avoid "extra-wet" shines that can look messy or greasy in high-resolution photos.
• Brake Dust: Ensure the inner barrels of the wheels are scrubbed of brake dust.
• Alignment: If possible, arrive with the front wheels straight or turned slightly toward the camera for a more aggressive stance.
4. Clear the Clutter
We want the focus to be on the craftsmanship, not your personal items.
• Remove everything from the glove box, center console, and door pockets.
• Take down air fresheners, radar detectors, and phone mounts.
• Clear the trunk/boot of any tools or cleaning supplies.
5. Mechanical & Logistics
• Fuel Up: Ensure you have at least a quarter tank of gas in case we need to move the car multiple times for lighting.
• Dash Lights: Check that no "Check Engine" or warning lights are active, as these are visible in interior dashboard shots.
• Convertibles: If you have a drop-top, ensure the motor is functioning smoothly so we can get shots with the roof both up and down.
Pro Tip: Bring a "touch-up kit" to the shoot (a microfiber towel and some quick detailer spray) just in case we encounter dust or bugs on the drive to the location!
Maximize Your Bookings with a Guest-Ready Presentation
Professional photos are the #1 factor in a guest’s decision to book. To ensure your property stands out in a crowded market, please follow this checklist to prepare for your MSR Production shoot.
1. The "Hotel Standard" Clean
The camera captures every speck of dust and stray hair. Ensure the property has been professionally cleaned immediately before the shoot.
• Floors: Vacuum carpets and mop hard floors until they shine.
• Windows: Clean all glass and mirrors to remove streaks and fingerprints.
• Dusting: Pay special attention to ceiling fans, baseboards, and TV screens.
2. Kitchen & Dining Aesthetics
The kitchen is a major selling point. It should look functional yet pristine.
• Clear the Counters: Hide dish soaps, sponges, paper towels, and small appliances (unless they are high-end, like a Nespresso machine).
• Stage the Scene: A bowl of fresh fruit, a bottle of wine with two glasses, or a set dining table can make the space feel inviting.
• Appliances: Polish stainless steel surfaces to remove smudges.
3. Living Areas & Bedrooms
Create a cozy, "live-in" atmosphere that looks organized.
• Bedding: Steam or iron linens to remove wrinkles. Use "plumped" pillows and consider a throw blanket for texture.
• De-clutter: Remove remotes, magazines, charging cables, and personal photos.
• Lighting: Replace any burnt-out bulbs. Ensure all bulbs in a single room have a consistent color temperature (e.g., all "Warm White").
4. The Bathroom Spa Experience
Bathrooms should look like a luxury spa, not a personal washroom.
• Hide Toiletries: Remove toothbrushes, shampoos, and bath mats.
• Toilet Lid: Ensure all toilet lids are down.
• Fresh Towels: Use new, white, or high-quality matching towels. Fold or roll them neatly.
5. Exterior & Curb Appeal
First impressions start at the driveway.
• Landscaping: Mow the lawn, trim hedges, and clear away dead leaves or debris.
• Vehicles: Move all cars out of the driveway and away from the front of the house.
• Amenities: If you have a pool, hot tub, or fire pit, ensure they are uncovered and cleaned. Arrange patio furniture neatly with cushions in place.
Pro Tip: The "Final Walk-Through"
Before the photographer arrives, turn ON every single light in the house (including lamps and stove lights) and turn OFF all ceiling fans. Open all blinds and curtains to let in as much natural light as possible.
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